Legal Policies
Terms & Conditions
Privacy Policy
Who we are
Slurvo FZ-LLC (trade name "Slurvo") is a UAE-registered company that (a) develops e-commerce sites and apps for clients, (b) publishes mobile apps and games on Google Play and the Apple App Store, and (c) operates multiple Shopify e-commerce brands. This Global Privacy Policy explains how we collect, use, disclose, and protect information across all of our websites (including slurvo.com) and operations. Product-specific notices (Apps & Games; Shopify Stores; B2B Services) complement this Policy. If there is a conflict, the product-specific notice controls for that product.
Data Controller: Slurvo FZ-LLC (unless expressly stated that we act as a processor—see the B2B Services Notice).
Contact (privacy): privacy@slurvo.com
Registered office: Ras Al Khaimah, United Arab Emirates (full mailing address available upon request).
Information we collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and other contact information
- Account credentials and profile information
- Payment and billing information
- Communications with us
- Information you provide when using our services
We also automatically collect certain information when you use our services:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
- Location information (where permitted)
How we use your information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
How we share your information
We may share your information in the following circumstances:
- Service providers: With third-party vendors who perform services on our behalf
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, sale, or acquisition
- Consent: With your consent or at your direction
Data security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Data retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing
- Objection: Object to processing of your personal information
International transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Policy.
Children's privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.
Changes to this Policy
We may update this Policy from time to time. We will notify you of any material changes by posting the new Policy on this page and updating the "Last updated" date.
Contact / Requests
For Privacy Requests (access, deletion, correction, portability) and "Do Not Sell or Share" requests, email: privacy@slurvo.com.